Information in compliance with personal data protection legislation.

There are data protection regulations in placees designed to protect your personal data that, as a company, we need to be compliant with. That is why it’s important for us that you clearly understand what we do with the data we request. We will be transparent and ensure you have control over your data, using plain language and clear options that will allow you to decide what we are allowed to do with your personal data. If anything is unclear after reading this information, please do not hesitate to contact us. Thank you for your cooperation.

Why do we use your data?

Generally, your personal data will be used to maintain a relationship with us in order to deliver our services to you. Your data may also be used for other purposes, such as sending you marketing communications or promoting our services.

Why do we need to use your data?

Your personal data is required for us to maintain a relationship with us in order to deliver our services to you. We will provide a series of tick-boxes that will allow you to make a clear and simple decision on how you want us to use your data.

With whom will we share the data you provide us?

Generally, only our staff members who have been fully authorized may access the data that you have provided. However, you may rest assured that as a customer-centered group, we will not sell, distribute or leak customer information to third parties. SSL certificate ensures the security of users' transport and payment data.

How do we protect your data?

We protect your data using effective security measures in proportion to the risks involved in using your data. And we carry out checks and annual audits to verify that your personal data is secure at all times.

How long do we retain your data?

We will store your data for the duration of our customer relationship, in compliance with the legislation. Once the statutory retention period has lapsed, we will then destroy your data in a secure and environmentally friendly manner.

What are your rights when it comes to data protection?

You may contact us at any time to find out what personal data we hold about you, to have it rectified where it is incorrect and to have it erased once our customer relationship comes to an end, provided that it is lawful to do so.

You are also entitled to have your data transferred to other entities in certain situations, under your right to data portability.

If you wish to exercise any of these rights, please send us a written request, accompanied by a copy of your ID, so that we can confirm your identity.

We have specific forms that you can use to exercise these rights, which we would be happy to help you fill in.

Can you withdraw your consent if you change your mind later?

Yes, you can withdraw your consent at any time if you change your mind about how your data may be used.

For example, if you were previously interested in receiving marketing communications about our products or services, but no longer wish to receive these, you can let us know by using the consent withdrawal form available from us.

Do we build profiles about you?

Our policy is not to build any profiles about the users of our services.

However, there may be situations when we need to develop information profiles about you in order to provide a service, commercial or otherwise. An example would be where we use your purchase or service history to offer products or services tailored to your tastes or needs.

In such cases, we will apply effective security measures to protect your data at all times against unauthorized persons intending to use it for their own benefit.

Do you use your data for other purposes?

Our policy is not to use your data for any purposes other than those that we have explained. However, if we need to use your data for another purpose, we will always ask your permission beforehand, providing you with clear options that will allow you to make a decision.